Case study: A library decides to "mix it up"

The staff in a medium-sized library with an avid fiction-reading population realized that a lot of great books were not being checked out unless they were included in displays or handed directly to library users during reader's advisory.

The books that were NOT being found or used included short stories and paperbacks.

Because the staff was very attentive and wanted the library users to be able to find things even if staff members weren't around to help, they decided to 'mix it up'.



Short stories were re-cataloged into the appropriate fiction genre sections, with a special call number COLLECTIONS. For example, every anthology of mystery short stories was shelved with the other mystery books, under the call number "COLLECTIONS" and the first word of the title.

The mass market paperbacks were intershelved with the regular books (instead of being shelved all by themselves in a seperate paperback area.) Now, someone browsing for westerns would find every western the library had all in one place.
So what happened?

The staff found that circulation on their short story collections went up dramatically.

A few library users didn't like all the paperbacks mixed in with the other books, because they liked paperbacks only. But most users were happy to see a paperback of the John Grisham title they were interested in and a few even said they checked out some authors (only published in paperback) whom they had never seen before.